Privacy Policy
Effective Date: January 1, 2026
Last Updated: May 2026
Chalice Health Foundation (“we,” “us,” or “our”) operates the Pocket Med List mobile application (“Pocket Med List” or the “App”). This Privacy Policy explains how we collect, use, protect, and handle personal information when you use Pocket Med List or contact us through our website.
By using Pocket Med List, you agree to the collection and use of information as described in this Privacy Policy.
1. Who We Are
Pocket Med List is operated by Chalice Health Foundation, a 501(c)(3) nonprofit organization dedicated to supporting community health, medication education, digital health access, and healthcare navigation for underserved populations.
Pocket Med List is designed to help users organize medication information, set reminders, track medication routines, and share medication lists with invited caregivers or care team members.
Pocket Med List does not provide medical advice, diagnosis, treatment, prescribing, pharmacy services, or emergency medical services.
2. Information We Collect
Information You Provide
We may collect information you choose to provide, including:
Account information, such as your name and email address
Medication information, such as medication names, dosages, schedules, and instructions you enter
Profile information, such as allergies, blood type, emergency contact, or insurance details, if you choose to enter them
Care team information, such as names and email addresses of people you invite
Messages or inquiries submitted through our website or contact forms
Information Collected Automatically
We may collect limited technical and usage information, such as:
Device type and operating system
App usage information, such as features used and frequency of use
Push notification preferences
Aggregated or de-identified usage data used to improve the App
Information We Do Not Collect
Pocket Med List does not intentionally collect:
Precise location data
Biometric data
Camera, microphone, or contact list access unless clearly requested and permitted by you
Payment card information directly through the App
If payments are required for any app-related service or feature, they may be processed by third-party platforms such as Apple or Google, subject to their own privacy and payment policies.
3. How We Use Information
We use information to operate, support, and improve Pocket Med List, including:
Creating and managing user accounts
Saving medication lists and app preferences
Sending medication reminder notifications selected by the user
Supporting refill reminders or medication tracking features
Allowing users to share medication information with invited caregivers or care team members
Responding to questions, support requests, or website inquiries
Improving the App using aggregated or de-identified usage patterns
We do not use personal medication information to sell advertising, build advertising profiles, or make automated decisions about a user’s health, eligibility, insurance, or access to services.
4. How We Share Information
We do not sell, rent, or trade personal information or medication information.
We may share information only in limited circumstances, including:
With care team members or caregivers you choose to invite
With service providers that help us operate the App, website, hosting, notifications, analytics, or support services
When required by law, regulation, legal process, or to protect the safety of users or the public
Service providers are expected to use information only for the purpose of providing services to Pocket Med List or Chalice Health Foundation.
5. Data Storage and Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.
However, no method of electronic transmission or storage is completely secure. While we work to protect your information, we cannot guarantee absolute security.
Users are responsible for keeping their account login information secure and for choosing carefully what information they share with caregivers or care team members.
6. Your Choices and Rights
Depending on your location and applicable law, you may have the right to:
Access personal information associated with your account
Correct inaccurate information
Delete your account and related data
Request a copy of your data
Turn off push notifications through your device settings
Restrict or object to certain uses of your information
To request access, correction, or deletion of your information, contact us at:
privacy@chalicehealthfoundation.org
We will respond to privacy requests within a reasonable timeframe and in accordance with applicable law.
7. Data Retention
We retain personal information for as long as needed to provide the App, maintain your account, respond to requests, comply with legal obligations, and support legitimate operational needs.
If you delete your account or request deletion, we will take reasonable steps to delete associated personal information, unless we are required or permitted to retain certain information by law.
Aggregated or de-identified information may be retained for analytics, reporting, and app improvement.
8. Children’s Privacy
Pocket Med List is not directed to children under the age of 13.
We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information through the App or website, please contact us so we can take appropriate steps to delete the information.
9. Medical Disclaimer
Pocket Med List is a medication organization and reminder tool. It does not replace medical advice, diagnosis, treatment, medication instructions, or care from a licensed healthcare professional.
Always follow the instructions provided by your physician, pharmacist, or other licensed healthcare provider. Do not ignore or delay medical care because of information entered into or displayed by Pocket Med List.
For urgent or emergency medical concerns, call 911 or seek immediate medical attention.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When changes are made, we will update the “Last Updated” date at the top of this page.
Continued use of Pocket Med List or our website after updates means you accept the revised Privacy Policy.
11. Contact Us
For questions, concerns, or privacy-related requests, contact:
Chalice Health Foundation
501(c)(3) Nonprofit Organization
Email: privacy@chalicehealthfoundation.org
Website: chalicehealthfoundation.org